Items will be processed in the order in which they are received. You will receive a tracking number as soon as it ships! If you have a different question, you can submit it in the message area below.
Have a missing item or shipment?
As soon as your order is ready, we’ll ship it out and email your tracking information.
We may split your order into multiple shipments to ensure items with more on-hand inventory arrive faster. Items may not appear together, and your order might show as complete due to limitations in the system (especially when it comes to packs and bundles).
If you are missing items from your shipment that are listed as back-ordered and want to ensure they will be shipped, please fill out the form.
Fill Out Our Missing Items & Shipment Form
Need to cancel your order?
If your item has not shipped, you may be able to request a cancellation and refund through your order page. When we get your request, we will put your order on hold while we process the refund. When you get the refund confirmation email, please note it may take 5-10 days for it to be reflected in your credit card account.
Access your order to view items available for cancellation and refund and/or the whole order: